Hello, Matty.
I agree with everything you said (good cop/bad cop).
I definitely believe they are taking a harder approach now vs. the 90's.
The guilt tactics are incredible
Check out some highlights from my last CO visit back in January...
http://www.jehovahs-witness.com/forum/thread.asp?id=18859&site=3
and
http://www.jehovahs-witness.com/forum/thread.asp?id=18940&site=3